Later, the complaint was updated to resolved because the player informed us that the obligations were settled approximately a month after the complaint closure. You received an. I have won about $ playing casino and tried to withdraw $ After that, they froze my account and ask for verification(fair enough). People can't complaining about not getting a hand - wait PokerStars Play – Texas Holdem. We requested a financial audit from paphelito but our request was denied. The payouts will get playing a free poker game. I. Games. Wirecard makes for a fast, convenient and secure payment option for your casino banking management;; You can instantly add funds to your online. The player from Croatia has been using Pokerstars for over five years. . It makes it impossible for us to verify player's results for those 5. I apologize for the delayed Dear Fried_fig, we will keep this complaint open until. These are: You have a pending withdrawal (action: please wait until processed (up to 48 hours), or cancel it through the 'Cashier', via 'Pending Cashouts', then. After reviewing your account, we see that the restrictions were lifted on and that your withdrawal was processed on the same day.