They allow their player to surrender at any time. We view the case as closed and no further action. The case was reopened in order to learn the outcome from the regulator; however. The player from Canada is experiencing difficulties withdrawing his funds. Some casinos have got different rules. . The Group offers online. El jugador solicita un reembolso de todos sus. Due to breaches of Terms & Conditions, your account will remain closed, and any funds available are forfeit. The complaint was rejected as the player could not provide enough evidence of his claim. LeoVegas Group is a leading international igaming company with a clear vision to create the world's greatest igaming experience. At the same time the player cannot surrender if he split his hand.